michael, May 15, 2012

Dear Customer,

Recently we’ve changed our product lineup and introduced some exciting new features.

Since we’ve also changed the pricing and license configurations we wanted to let you know exactly what has changed and how this affects you as a current customer.

What has changed?

The old Self Hosted Edition (SHE) and Service Provider Edition (SPE) licenses have been discontinued. This means we won’t sell any new licenses or upgrades in those configurations, but we will of course continue to support and update the software in it’s original configuration for current customers for as long as needed to fulfill the running contracts.

So if you’ve just purchased, upgraded or extended your access to updates, don’t worry, nothing changes for you.

In place of the old licenses we’ve introduced a “new” Self Hosted Edition, which can be purchased on a per profile basis and contains all the features that were previously available in the Service Provider Edition. However, the new license contains less reports by default than the old SHE/SPE licenses.
http://www.logaholic.com/products/features/

We have made our price structure more competitive by allowing you to pay only for the amount of profiles and the features your need. Plus, Logaholic is now completely free if you only use one website profile!
http://www.logaholic.com/pricing/

Logaholic Report Store:

We’ve been adding many new reports features lately and decided to make these reports available individually, rather than putting them all together in a few huge packages. For this reason, we’ve introduced the Logaholic Report Store. The report store makes it really easy to extend your Logaholic profiles with even more features, like time based split testing, surveys, facebook stats or one of the many more reports we’ve been working on.
https://store.logaholic.com/

Downloading Updates:

Since you have an “old” license, it’s important to get the right version when you update Logaholic, or you’ll be missing a few reports.

So please always download the software from the location on your order history page: http://www.logaholic.com/order/account_history.php

Purchasing Updates:

If you have not upgraded to Logaholic 3.0 yet, we recommend you check out the new version as it offers many improvements over Logaholic 2.0.

If your access to updates has expired, you can purchase a new license with a 40% discount by using the upgrade code displayed on your order history page.

Finally, we would like to thank you for your business in the past. We hope you’ll continue to use Logaholic in the future and try out some of our new features. If you want to give the Report Store a try, you’ll receive 20% discount if you use the Discount code “intro” in the store!

If you have any questions whatsoever, please let us know.