michael, July 7, 2008

Logaholic version 2.0 RC12 is now available for download. This is a minor upgrade that fixes a few bugs in the previous release.

– Ftp log files and error logs are now automatically skipped.
– tar.gz files containing error logs are also handled correctly now.
– Fixed license error when running update.php via the command line (cron job)
– Improved detection of Microsoft search engine crawlers (live.com bots)

Please visit our download page to get a free 14 day trial, or log in to your account to download the latest version.

michael, May 21, 2008

Introducing Logaholic Desktop, the Easy Way to use Web Analytics Software on your PC

Logaholic Desktop is the latest addition to our product family, but unlike our server hosted software, this version works on your local PC as a regular Windows program.

There is no need to have a webserver that supports PHP and Mysql, no need to install scripts on your website and no need to set up all kinds of complicated software if you want to use Logaholic like a local Windows application.

Installs in just a few steps (Click to enlarge image)Logaholic Desktop includes everything you need in one tidy package. It installs like any other windows program and within a few clicks, you’ll be ready to analyze your websites’ log files.

Logaholic Destop has built-in support for SQLite database files, providing a fast, portable, single-file database format to store your website statistics.

Download log file updates via FTP on the fly (Click to enlarge image)It’s ideal for anyone who can’t or doesn’t want to install Logaholic on a hosted server environment. It is equipped with almost all the features of our server side versions. You can even use the built-in FTP settings to download log files from your webserver quickly and easily.

Logaholic web analytics reveals essential information about your visitors: where they come from, how they find you, what keywords they use and what they do next. It will show you the conversion rates for your products, downloads or subscriptions. It will allow you to dig deep into the numbers behind your website and help you to understand what they mean. But most of all, it will help you make a better, more profitable website.

Powerful web analytics without the installation headaches. Logaholic Desktop is compatible with Microsoft Windows 2000, XP and Vista.

michael, April 29, 2008

If only all servers were built and configured the same way, I know my job would be a lot easier!

Installing software on your server can sometimes be a daunting task. Although we’ve tried to make the Logaholic installation process as easy as possible, I know there are people out there that can’t get it to work.

In that case, I have some good news for you:
(more…)

michael, April 7, 2008

We just wanted to let you know we’ve updated Logaholic to version 2.0 RC10.

One major change is that Logaholic now correctly detects Microsoft’s ‘cloaked’ web crawlers. Yes, Microsoft has done it again. They seem to have unleashed a wierd version of their ‘livebot’ spider a while ago.

I guess it travels slowly because we did not notice it before, but since a few weeks, it’s all over the place. It hits a site from a whole range of IP addresses and does not even identify its self as a crawler, it looks exactly like a regular visitor. However, they all come from one IP range and only if you resolve the ipnumber it’s origin is revealed as ‘livebot-xx.search.live.com’

The previous version of Logaholic will not detect these new livebot requests as crawlers and since they come from potentially hundreds of different ipnumbers, your stats can be seriously inflated and your top keywords report filled with sex and drug related junk keywords, courtesy of microsoft.

We’ve fixed it so it groups all requests from the IP range to a single visitor and classifies it as a crawler so it’s filtered out of things like keyword reports.

Other changes:

– Updated charts files to latest version
– Fixed return visitors bug when we have a lot of crawlers
– Started detecting new livebot based on ip range, merging to one ip
– Filtered out crawler request in search engines report
– Now deleting global settings correctly after delete
– Accurate log file esitmates now work on multiple files
– Actionmenu links to trends now always displays more than 1 day
– Fixed error reporting level
– Added a ‘hide’ feature to disable parts of the software, i.e demo mode (see hide.php)
– Improved handling of long urls and keywords
– Improved report table headings
– Added date selection back in notes system.
– Added last 24 hours to quickdates
– Added loading indicator in funnel reports
– Removed crawlers from funnel stats
– Improved visual mode
– Changed Top Pages reports
– Added most crawled pages report
– Fixed some layout bugs
– Added daterange support in sidepanel links in testcenter
– Silenced argc in update.php
– fixed jumping hr on interface in IE7
– Changed logaholic javascript tracker to work directly with mysql again.
– Changed license system, ioncube is no longer required.

All versions have been updated on our site, so please log in and visit your order page to download the latest version.

If you are not a customer yet, our Free Trial has also been updated to this version. You can get it here.

Thanks for all your feedback!

Michael
PS:
If you want to know more about the Microsoft bots visiting your site, check out these links:

Discussion:
http://www.webmasterworld.com/msn_microsoft_search/3424476.htm

and microsoft’s excuse:
http://blogs.msdn.com/webmaster/archive/2007/12/04/live-search-and-cloaking-detection.aspx

michael, March 21, 2008

Our email hosting provider installed new SPAM filters a few weeks ago. We had pretty ‘agressive’ filtering enabled on our incomming suport and sales email accounts, as they receive a huge amount of spam.

Unfortunately, the new filters were a bit too enthusiastic.

A lot a valid support emails have ended up in the Spam box, which is purged every 3 days.

If you’ve sent us a message in the last 2 weeks and did not receive a reply from us, there is a good chance your email was blocked or deleted by now. In this case, please resubmit your suport ticket here.

The filter settings has been lowered now, so your message should get through again.

Our apologies for any inconvenience.